Cannot connect to itunes store when updating apps
If it turns out you are having Wi Fi issues, here’s how to fix Wi Fi problems so you can get online if your Wi Fi network is at fault.
Even if the Wi Fi network is working there may be some sort of restriction on it that is stopping you from accessing the App Store.
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Mobile computer Open Select (from side pane top-right screen) Summary tab, click Restore frustrated some.
Ask them to confirm that the servers and ports that the i Tunes Store uses are set up correctly for your network.
Try using an alternative Wi Fi network or check the DNS settings of your Wi Fi network.
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An unknown error has occurred” , “We could not complete your i Tunes Store request” or “i Tunes could not connect to the i Tunes Store.”See also: How To Fix i Phone/i Pad Won’t Download Or Update Apps This is pretty simple.
This article explains how to check your DNS settings, although if you don’t know how to do this you probably don’t want to try it so move on to the next step!
Are you on a cellular connection but your phone is set to only download apps over Wi Fi?
While most of the time this is due to internet issues or if you're trying to access the App Store when it's being updated, you can try to fix the problem on your i Phone/i Pad too through the steps outlined below.
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